Customer Service Guide

Our Customer Service Guide will assist you with questions about our products and services.

All about your policy  (including explanations of individual policy terms)

All about your policy as a guide

A detailed EOLIS Guide  with instructional videos

How to complete your turnover / balance declaration

All about our invoices and a Q&A about our Premiums and Fees

Here you can find information about the various products and top-ups offered by Allianz Trade Switzerland, as well as other helpful documents.