November 2024

In the world of corporate finance, the term “outstanding balance” refers to all amounts of money that are due but have not yet been paid, owed to the creditor by the debtor. Managing outstanding balances is a complex but crucial aspect of good business practices and can have significant knock-on effects for the financial health of the company, especially in the dynamic markets of the UAE and KSA.

When it comes to measuring the financial health of a business, one commonly used metric is the company’s ability to collect its outstanding payments. If a company is failing to collect its outstanding payments in a timely manner or if it is unable to settle its own outstanding debts, this often serves as a warning sign for creditors and investors in the region.

For that reason, it is critical for any successful business to track and collect or settle their outstanding balances at the appropriate time. The financial future of the company can depend on this, and effective credit management strategies, including credit risk management, can play a vital role in ensuring sustainability. Additionally, leveraging tools like accounts receivable insurance and receivables management can enhance credit protection and receivables protection risk management, helping businesses to insure receivables and mitigate risks effectively.

Summary

  • Credit protection is vital for businesses in the UAE and KSA to mitigate non-payment and bad debt risks, enhancing financial stability.
  • A strong credit strategy includes thorough credit assessments, clear policies, and accounts receivable insurance for loss protection.
  •  Regular monitoring of customer credit and compliance ensures agility in the fast-paced GCC business environment.
  • Balancing risk management with sales flexibility helps maintain customer relationships and prevent lost opportunities.
  • Partnering with experts like Allianz Trade provides tailored guidance for effective credit management in the GCC.

Credit protection is a vital strategy for companies to safeguard themselves against the risk of non-payment or default by their customers. In the GCC region, where market dynamics can shift rapidly, businesses concerned about the risk of default or non-payment can establish an agreement with companies such as Allianz Trade to provide comprehensive credit protection services. This means that even if the end customer defaults or becomes insolvent, the business is not left out of pocket.

Taking out credit protection can bring peace of mind and much-needed security to companies that are highly dependent on customer payments being made on time and in full. This ensures they can continue operating and developing, even if customers are late or defaulting on their payments. Additionally, integrating effective receivables management practices and considering options like accounts receivable insurance can further enhance receivables protection risk management, allowing businesses to confidently manage their credit risk management processes.

A credit protection strategy is essential to mitigate the risk of customers defaulting on their payments, which can have a significant knock-on effect on the financial health and well-being of the company, especially in the competitive markets of the GCC.

Credit protection strategies safeguard businesses from financial losses due to unpaid invoices and bad debts. There are two complementary approaches to credit protection. The first involves conducting thorough credit checks on all customers before extending credit. This may include assessing customers’ creditworthiness, investigating their financial reputation, and running checks with local business organizations and former customers. If this credit check raises no red flags or past fraudulent charges, then credit may be extended with clearly set payment terms and timetables.

However, even with comprehensive credit assessments and watertight payment terms, the reality of business is that some customers will still fail to pay their invoices due to a range of unpredictable reasons, including insolvency, going into administration or receivership, bad faith, or financial distress. This is where credit protection insurance can be invaluable.

Businesses can purchase accounts receivable insurance to protect themselves against non-payment. Allianz Trade provides trade credit insurance to shield against a wide range of circumstances in which a customer may fail to pay. Our credit insurance product indemnifies up to 95% of the debt owed to the business in the event of a customer not paying. This helps businesses avoid further bad debt and safely develop their activities, enhancing their overall receivables protection risk management and credit risk management strategies.

Credit protection is an essential component of a well-constructed credit management and risk management strategy. When prepared and applied diligently, it can help reduce the risk of bad debts and financial losses, thus safeguarding the present and future of the business.

By encouraging timely payments, cash flow can be maintained and freed up for ongoing operating costs or invested in new opportunities. Effective receivables management practices enhance this process, ensuring that businesses can insure receivables against potential risks.

Moreover, by developing and maintaining healthy working relationships with customers, businesses can guard against payment disputes. When difficulties are resolved amicably, this builds customer loyalty and can encourage repeat business, ultimately enhancing the company's reputation in the competitive GCC market. By integrating credit protection strategies, businesses can further solidify their credit risk management approaches and foster long-term growth.

There is no substitute for good financial planning and upstream credit risk management analysis. A comprehensive credit protection strategy extends from conducting customer credit checks prior to extending credit to tracking and monitoring payment terms, resolving credit disputes, and chasing late payments.

However, as with any business activity, there are challenges and risks inherent in implementing a comprehensive credit protection strategy. The costs associated with running credit checks, taking out insurance premiums, and outsourcing debt collection services can add up and should be considered carefully.

Strict credit protection measures can also impact sales. Inconvenient credit policies may deter potential customers, and inflexible procedures can lead to lost sales opportunities. Furthermore, stringent credit protection policies do not always account for risks related to emergency situations such as operational disruptions, supply chain interruptions, and natural disasters.

It is also vitally important to ensure that credit protection policies comply with applicable legal and regulatory requirements in the UAE and KSA. Taking guidance from a company providing reputable credit protection advice is highly recommended to navigate these complexities effectively.

A comprehensive credit protection strategy can be broken down into a series of steps tailored for the GCC market:

  • Step 1: Assessing credit risk.
    Before extending credit to any customer, thorough credit checks should be conducted to minimize the risk of non-payment or late payment. Evaluating creditworthiness through research on credit scores, verifying references, and consulting with local business networks can significantly reduce risk in the UAE and KSA, where market conditions can fluctuate.
  • Step 2: Choosing credit protection measures.
    Not all risks are equal. The risk of an occasional customer defaulting on a small invoice differs from that of a major account involving a large order. The measures taken to mitigate these different risks will vary based on the context, the customer’s history, and the assessed risk. For significant credit risks, taking out trade credit insurance may be the most appropriate option, ensuring the business is protected against substantial losses.
  • Step 3: Establishing clear credit management policies.
    Credit management policies should focus on the following four key factors:
  • Credit period
  • Cash discounts
  • Credit standards
  • Collection policy

A clear and transparent credit control policy that outlines payment terms, procedures for dealing with debtors, and guidance on overdue payment fees and advance payment discounts can help mitigate risks. When credit terms and policies are well-defined and diligently enforced, both parties can navigate the credit relationship smoothly.

  • Step 4: Monitoring and reviewing.
    In the fast-paced business environment of the GCC, agility is essential. The ability to adapt and respond to changing circumstances is critical for success. Simply relying on initial credit checks is not enough; regular reviews of customers’ credit ratings are vital, as their financial situations can evolve.

Credit policies and procedures should be consistently reviewed to ensure compliance with local legal and regulatory requirements in the UAE and KSA, and to ensure they effectively meet the company’s credit management needs.

 

To conclude, credit protection is a key component of a company’s risk management arsenal and can help mitigate the risks of non-payment, overdue payment, and bad debts. Taking a comprehensive approach to the challenges associated with credit risk management is crucial, especially in the dynamic markets of the UAE and KSA.

In certain circumstances, credit protection insurance may provide businesses with the safety net they need to confidently engage in transactions that might otherwise be considered too risky. This is particularly important in regions where market fluctuations can impact customer stability.

Flexibility, regular review, and agility are essential to ensuring that any credit protection strategy remains relevant and responsive to new challenges. Allianz Trade can provide expert guidance on building an appropriate credit protection strategy tailored to the unique needs of businesses in the GCC, ensuring your approach is optimized and fit for purpose.

Allianz Trade is the global leader in trade credit insurance and credit management, offering tailored solutions to mitigate the risks associated with bad debt, thereby ensuring the financial stability of businesses. Our products and services help companies with risk management, cash flow management, accounts receivables protection, Surety bonds, business fraud Insurance, debt collection processes and e-commerce credit insurance ensuring the financial resilience for our client’s businesses. Our expertise in risk mitigation and finance positions us as trusted advisors, enabling businesses aspiring for global success to expand into international markets with confidence.

Our business is built on supporting relationships between people and organizations, relationships that extend across frontiers of all kinds - geographical, financial, industrial, and more. We are constantly aware that our work has an impact on the communities we serve and that we have a duty to help and support others. At Allianz Trade, we are strongly committed to fairness for all without discrimination, among our own people and in our many relationships with those outside our business.