On a very basic level, there are social metrics to consider, such as the treatment of workers and remuneration throughout the value chain. Companies that are found to pay less than their country’s minimum wage, practice discrimination or treat workers poorly can face severe consequences – and not just reputationally. Even companies with a massive turnover can find their credit rating affected, and their credit risk uninsurable.
But social responsibility extends well beyond simply treating employees properly. It encompasses the activities that a company undertakes in order to “give back.” These might range from financial investments in charitable programs to community involvement. Whatever a company chooses, its approach should be holistic and comprehensive.
Social issues can also have a direct impact on a company’s ability to access finance. During the pandemic, for example, many airport workers were furloughed, made redundant, or even fired. Now borders have reopened and everyone wants to travel – but many airports are lacking staff. If we were to underwrite for an aviation or travel company, this would be a risk consideration. We would ask, “Why would they announce a full flight schedule without the staff or adequate supply chain to fulfill their obligations?”